What are your payment methods?
We currently accept Visa and Master Card. However we are considering accepting E-Checks (bank transfers), please tell us what you think.
What shipping options do you have?
We ship by UPS and USPS. For same day shipping please place your order by 12:00 pm.
Currently we offer free USPS Parcel shipping for orders over $100.00
Why do I need to create an account?
Creating an account makes the shopping experience easy for you. Having an account allows you to sign-up for newsletters, and save your payment method for quick shopping.
How do I create an account?
You can create your account during the check-out process, or you can click on “My Account” under the “Shopping Cart” box that is to the top-right of the screen.
Why do I need an email address?
For your account, you will use your email address as the login.
When you place an order with us we will send you the order and shipping confirmation via email.
If you do not have a email address you can sign-up for free email @ yahoo.com, google.com, or msn.com.
Why do you need my phone number?
Your phone number is required in case we have a conflict with your shipping address or method. It is also useful in cases of immediate product recalls. We will only use your phone number when needed.
How do I add a different newsletter?
You may call or email Customer Service or Tech Support.
How do I unsubscribe to the newsletters?
What does AVS mismatch mean?
AVS stands for Address Verification Service. This is a fraud-reduction service that allows us to verify a Cardholder's billing address. If you have received this error message please make sure your billing address is the address for the Card. Make sure all spelling is correct.
